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Shipping Policy

Shipping Policy

DATE OF LAST UPDATE: OCTOBER 23, 2020

Our Blu-ray discs are hand-crafted products that are produced after an order is placed.  We don't usually keep stock, or not significant stock.

Therefore shipping times can vary but we'll do our best to ship your films within 7 days.

We Ship Worldwide

Shipment processing time

All orders are processed & shipped within 7 business days.

Shipping rates and delivery estimated

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping Policy

Shipping method:           Estimated delivery time:           Shipment cost:       

Standard Shipping             5-10 business days                      $4-$6

International Shipping Policy

Shipping method:           Estimated delivery time:           Shipment cost:

Standard Shipping             2-4 weeks                                    $12-$26

Shipment confirmation and order tracking

When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes

Hong Kong Rescue is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). With that said, we always mark the value of packages shipped Internationally at a very low value in order to reduce the customs or taxes you have to pay as much as possible.

Damages

Hong Kong Rescue is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

Still have questions about shipping? Contact customer service at:

support@hongkongrescue.com

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